Cloud ERP Consulting & AI Agent Platform

Intelligent ERP operations,
powered by agentic AI

HeyCloud is a team of senior Cloud ERP and AI experts helping large enterprises transform their ERP operations — from implementation to autonomous AI agents that supervise, analyse and act inside Oracle, SAP and Microsoft environments.

Start a project → Discover AI4ERP

Trusted by leading organisations

Why HeyCloud

A team of senior experts
at the intersection of ERP and AI

We combine deep Oracle Fusion expertise across Finance, Projects, PPM, Supply Chain and Procurement with cutting-edge AI agent capabilities to modernise ERP operations at scale.

25+

Years of Oracle experience

Finance, PPM, Projects, Procurement and Supply Chain across Oracle Fusion Cloud and legacy platforms.

🌍

International programmes

Delivered complex ERP rollouts across Europe, Middle East and Asia-Pacific for global organisations.

🤖

AI-native approach

We build AI agents natively connected to your ERP — not bolted on — with full audit trail and business guardrails.

🏆

Reference clients

Orange Business, BNP Paribas, TechnipFMC, Faurecia, RATP, L'Oréal — across banking, energy, industry and services.

Services

Consulting & technology
for your Cloud ERP

From implementation to continuous optimisation, we cover the full lifecycle of your Cloud ERP — with AI at the core.

☁️

Cloud ERP Implementation

Deployment and migration to Oracle Fusion, SAP S/4HANA or Microsoft D365. Proven methodology, structured deliverables, controlled go-live.

📋

PPM — Project Portfolio Management

End-to-end PPM programme leadership: scoping, benchmarking, RFP, governance and Oracle PPM Cloud deployment for international organisations.

🤖

AI4ERP — Agent Platform

Design and deployment of autonomous AI agents connected to your ERP via a 6-step agentic loop across 9 production-grade component groups.

⚡

Optimisation & Run

Proactive supervision of ESS/batch jobs via AI agents, performance audit, post-go-live support levels 2 and 3, and hypercare management.

📊

Data & Reporting

BI architecture, operational dashboards, BIP/OTBI exports and business data integration via RAG agents into your decision-making tools.

🔒

ERP Governance & Security

Oracle Fusion Cloud security, SOD controls, role design, compliance audits and ERP support model modernisation.

AI4ERP Platform — Live agents
ESS Supervision Agent — Oracle Fusion● Running
Accounting Close Agent — GL Anomaly● Analysing
PPM Agent — Portfolio scoring updated● Active
Monthly Reporting Agent — BIP/OTBI● Done
AI INSIGHT · AUDIT TRAIL

3 ESS jobs failed at 04:12. Root cause: OIC timeout. Guardrail validated. Restart scheduled — human approval required before write.

AI4ERP Platform

AI agents working
inside your ERP

Our autonomous agents integrate natively into your Oracle or SAP environment to monitor, analyse and act — 24/7, with business guardrails and a complete audit trail.

  • 6-step agentic loop: Input → Memory/RAG → LLM → Guardrails → Action → Learn
  • Native Oracle Fusion connectivity via OIC, ESS, BIP, OTBI, REST/SOAP
  • Human-in-the-loop on all sensitive or irreversible actions
  • Full observability: LangSmith / Braintrust / OpenTelemetry
  • Immutable audit log — SOC2 / GDPR / AI Act compliant
  • Enterprise deployment: OCI + Terraform, Cloudflare edge, Next.js UI on Vercel
View architecture →
25+
Years Oracle experience
6
Agentic loop stages
9
AI4ERP component groups
3x
Average productivity gain
AI4ERP Architecture

The agentic loop
at the heart of the platform

Every enterprise AI agent platform follows the same loop. AI4ERP implements it end-to-end, with each component precisely positioned in the flow.

AI4ERP · AGENT LOOP · REPEATS EVERY TURN
01 · INPUT Trigger / User prompt · webhook · cron 02 · LOAD Memory + RAG context · Oracle corpus 03 · REASON LLM claude · gpt · gemini 04 · FILTER Tools + Guardrails rails · HITL · RBAC 05 · ACT Action / Execution API Fusion · OIC · write 06 · LEARN Audit + Eval trace · score · memory THE LOOP AI4ERP
01 · INPUT
Trigger / User
A prompt, webhook, scheduled ESS job or inbound email. Something triggers a loop turn.
02 · LOAD
Memory + RAG
Load relevant context before reasoning. Memory = user/project state. RAG = Oracle docs, specs, procedures, Jira tickets.
03 · REASON
LLM
The model uses loaded context and decides: answer directly, call a tool, or plan a multi-step sequence.
04 · FILTER
Tools + Rails + Guardrails
Rails = business policy. Guardrails = PII/injection filtering. HITL = human approval before sensitive actions.
05 · ACT
Action / Execution
Something actually happens: Fusion/OIC API call, write, ESS restart, BIP report generated, or streamed response.
06 · LEARN
Audit + Eval + Feedback
Trace the full turn, evaluate quality, log for SOC2/GDPR/AI Act compliance, reinject learnings into memory.
MENTAL SHORTCUT · AI4ERP

Every enterprise AI agent platform follows the same loop

Keep this in mind to frame the AI4ERP architecture quickly:

(memory + RAG) → LLM → (tools + rails + guardrails) → action → (audit + eval + feedback) → memory

If a component is missing, there is an architecture risk. If two components do the same job, there is duplication. AI4ERP covers all 9 groups without overlap.

9 Component Groups

Production-grade architecture
with no blind spots

Every AI4ERP component fits into one of these 9 groups. Full agentic loop coverage for enterprise Oracle environments.

GROUP 01 · STAGE 03
Reasoning Core
The reasoning layer. Generates, vectorises and routes to the right model.
LLM claude · gpt · gemini
The generator. Takes context and returns a response or tool call.
Embeddings vectors
Transforms text into vectors. Feeds RAG and semantic search.
Model routing cf ai gateway
Selects the right model per task. Manages fallback, cache, cost and rate limits.
GROUP 02 · STAGE 02
Knowledge & State
What the model knows before generating. Corpus + memory + storage.
RAG vectorize
Controlled corpus: Oracle docs, specs, schemas, procedures, Jira tickets.
Memory short + long term
Short-term = current session. Long-term = user/project context persisted across sessions.
Storage d1 · r2 · kv
Durable state: structured database, file storage, fast config.
GROUP 03 · STAGE 04→05
Capability
What the model can do beyond talking: tools, sandbox, multimodal.
Tool use / function calling mcp · native
MCP is one transport mode; native function calling is another. Both coexist.
Sandbox / execution env iox
Code interpreter, automation. Agent works without touching production directly.
Multimodal layer stt · tts · vision
Voice in/out, vision. ElevenLabs speech module for AI4ERP voice interactions.
GROUP 04 · STAGE 04
Control
The security + policy layer. What the agent is and isn't allowed to do.
Rails / rules policy
Business policy: who can do what, when, with which BU/ledger constraints.
Guardrails i/o filter
Input/output filtering: PII, prompt injection, jailbreak, non-compliant content.
Identity + RBAC authjs
Who the user is, which BUs/data they can see. Critical in B2B/ERP contexts.
Human-in-the-loop hitl
Agent pauses and requests human approval before any sensitive or irreversible action.
GROUP 05 · WHOLE LOOP
Orchestration
The harness around the loop: durability, async, errors, streaming.
Agent loop / planner harness
Wrapper around the LLM, decides next step, triggers tools, maintains scratchpad.
Durable execution cf workflows
Long-running tasks: ESS jobs, OIC, reconciliations, batch follow-ups, error recovery.
Queues / async cf queues
Webhook ingestion, batch processing, retry, decoupling of long-running processes.
GROUP 06 · STAGE 06
Operations
Knowing if it works: eval, trace, audit, cost.
Evals offline + online
Regression tests + LLM-as-judge scoring on live traffic.
Observability / tracing langsmith · braintrust
Every prompt, tool call, cost. End-to-end replayable traces.
Audit log soc2 · gdpr · ai act
Immutable journal. For audit, GDPR, AI Act, SOX-like controls.
Cost / metering tokens
Token tracking per user/tenant, caps, throttling. Key cost control lever.
GROUP 07 · STAGE 01+05
Surface
What the user sees and how they correct or validate.
UI / chat / action surface next.js · react · shadcn
AI4ERP portal, chat, action screens, confirmations, citations, streaming, tool call visualisation, admin.
Feedback loop thumbs · corrections
User feedback, structured corrections, data reinjected into evals and memory.
GROUP 08 · FEEDS STAGE 02
Data Ingestion
The pipeline that feeds RAG. Without it, the model is blind.
Document pipeline parse · chunk · embed
Parse PDF/HTML/transcripts, chunk, embed, index, version and refresh Oracle content.
GROUP 09 · CROSS-CUTTING
Hosting, Edge & Deployment
Where the interface runs, how it's deployed, secured and exposed.
Vercel next.js hosting
Next.js UI hosting, GitHub preview deployments, lightweight API routes.
Cloudflare dns · cdn · workers · waf
Edge: DNS, CDN, WAF, Workers, AI Gateway, DDoS protection, secure endpoints.
OCI + Terraform enterprise infra · iac
Enterprise Oracle backend: IAM, OKE, API Gateway, Vault, Functions. Reproducible DEV/UAT/PROD.
AI4ERP Best Tools

Tools positioned
in the platform

Each tool at its precise place in the loop. Next.js on Surface, Vercel on Hosting, Cloudflare on Edge, OCI on enterprise Oracle backend.

Surface / UI
Next.js + React + shadcn/ui
Role: AI4ERP portal, chat, action screens, confirmations, citations, streaming, monitoring dashboard.
Hosting / Deployment
Vercel
Role: Host the Next.js app, GitHub previews, lightweight API routes, accelerate client demos.
Edge / Security
Cloudflare
Role: DNS, CDN, WAF, Workers, AI Gateway, cache, rate limiting, public endpoint protection.
Enterprise Cloud
OCI
Role: Enterprise Oracle backend, IAM, API Gateway, Vault, Functions, OKE, observability.
AI Orchestration
LangChain / LlamaIndex
Role: Agent loop, RAG, tool calling, memory, routing, document connectors, multi-step orchestration.
Oracle Integration
OIC + Fusion APIs + BIP/OTBI
Role: Real Oracle ERP Cloud connectivity: REST/SOAP, ESS jobs, interfaces, webhooks, extractions.
Security / Control
JWT + OAuth + RBAC + Guardrails
Role: Authentication, BU/ledger permissions, tenant segmentation, human approval gates.
Infra as Code
Terraform
Role: Industrialise infra, reproduce DEV/UAT/PROD, version policies and OCI components.
Observability
LangSmith / Braintrust / OpenTelemetry
Role: Trace prompts, tool calls, costs, agent decisions, errors, quality and full auditability.
ERP Expertise

Mastery of key modules

Full functional and technical coverage across Oracle Fusion, with AI agents natively connected to each module.

💰

Finance & Accounting

GL, AP, AR, FA, Cash

📋

PPM

Projects, Portfolio, Governance

🏭

Supply Chain

Procurement, Inventory, MFG

👥

Human Resources

HCM, Payroll, Talent

🔧

Integrations & APIs

OIC, REST, SOAP, ETL

📦

Order Management

OMS, Contracts, Billing

🔐

Security & Compliance

Roles, SOD, Audit Trail

Our Approach

Precise scoping,
frictionless execution

01

Diagnostic

Current state analysis, challenge identification and AI4ERP scope definition.

02

Architecture

Agentic loop design, component group selection and deployment plan.

03

Deployment

Agile implementation, testing, guardrails, training and change management.

04

AI Supervision

Continuous AI agent monitoring, optimisation and ongoing support with full audit trail.

Let's talk about your project

Ready to modernise your ERP
with artificial intelligence?

Our experts are available for a first no-commitment conversation. Describe your context and we'll get back to you within 24 hours.

📩 hello@heycloud.io View AI4ERP architecture